Call/Contact Center Solutions

Computer Frontiers, Inc. offers a variety of flexible call/contact center solutions that include highly customized software applications for in-house call center management and outsourced facilities. CFI provides customized solutions for the government and private industry.   

CFI incorporates rapidly changing technology to provide improved customer service and communication avenues to support our clients. We focus on providing Computer Telephony Integration (CTI) ensuring all customer contact channels, efficient interoperability, tailored configurations, seamless connectivity, failure resistant design, comprehensive monitoring, customizable reports, multiple payment options, trouble ticket system integration options and most important, high return on investment.